The Pokies Casino Cookies Policy
This Cookies Policy explains how The Pokies Casino uses cookies and similar technologies when you visit our website and related pages. It is written for players in Australia and is intended to help you understand what these technologies do, why they are used, and the choices you have.
Cookies do not change the rules of play, and they do not determine game outcomes. They are used to support core site functions, improve performance, remember preferences, and (where applicable) tailor marketing. By continuing to use The Pokies Casino, you acknowledge that cookies may be placed on your device in line with this policy and your browser settings.
What Cookies Are
Cookies are small text files stored on your computer, phone, or tablet when you visit a website. They allow the website to recognise your device over a period of time. Cookies can be “session” cookies (deleted when you close your browser) or “persistent” cookies (stored until they expire or you delete them).
Websites may also use similar technologies such as local storage, SDK identifiers in mobile contexts, pixels, and server-side logging. For simplicity, this policy refers to these technologies as “cookies” where they serve a similar purpose.
Cookies may collect information such as:
- device and browser details (for example, browser type, operating system, screen resolution);
- site usage patterns (for example, pages visited, time spent, clicks, error events);
- settings and preferences you have chosen (for example, language and display options);
- security-related signals (for example, indicators that help identify suspicious activity).
Types of Cookies
The Pokies Casino uses different categories of cookies depending on the function they perform. Some cookies are necessary to deliver services you request. Others are used to measure and improve performance or to provide features that make the site easier to use.
Cookies may be set by us (first-party cookies) or by other companies that provide services to us (third-party cookies). Where third-party cookies are used, they are typically governed by the third party’s own policies, and their availability may vary based on your location, device, or browser configuration.
In this policy, cookies are grouped as:
- Essential cookies
- Performance cookies
- Functional cookies
- Marketing cookies
Essential Cookies
Essential cookies are required for the website to operate reliably and securely. Without them, key areas of The Pokies Casino may not function as expected, and you may be unable to access features you request.
These cookies are used for purposes such as:
- maintaining session continuity so pages load correctly and consistently;
- supporting account and authentication flows where applicable;
- enabling core security controls, including fraud and abuse prevention signals;
- remembering your cookie preferences (for example, whether certain optional cookies have been disabled);
- load balancing and basic infrastructure stability.
Because essential cookies are necessary to provide the service, they are generally not optional through cookie controls alone. You can still block them through browser settings, but doing so may cause the site to malfunction.
Performance Cookies
Performance cookies help us understand how the site is used and how well it performs. They allow The Pokies Casino to measure traffic patterns, identify popular pages, and detect technical issues such as slow loading times or error events.
These cookies typically collect aggregated information and are used to:
- analyse navigation flows to improve usability;
- monitor site stability and diagnose faults;
- test changes to layouts and features to ensure they work as intended;
- measure the effectiveness of content and user journeys.
We aim to use performance data to improve the player experience without collecting more information than is needed for analytics and troubleshooting. In some cases, performance tools may rely on third-party services that set their own cookies.
How performance insights are applied
Performance information may influence technical decisions, such as prioritising fixes, improving page speed, or refining navigation. It is not used to alter game fairness, and it does not change the random nature of game results.
Functional Cookies
Functional cookies support enhanced features and personalisation. They help The Pokies Casino remember choices you make so the website can provide a more consistent experience across visits.
Functional cookies may be used to:
- remember interface preferences, such as language or display settings;
- keep you signed in for convenience (where this feature is offered and selected);
- store choices relating to responsible play tools or on-site prompts, where available;
- support live chat and help widgets so you can continue a conversation or keep settings consistent.
If you disable functional cookies, some features may not work properly. For example, you may need to re-select certain preferences each time you visit, and some site tools may provide a more limited experience.
Player experience considerations
Functional cookies are designed to reduce friction during navigation. They do not authorise payments or deposits by themselves, and they do not bypass age requirements. The Pokies Casino is intended for adults aged 18+ and cookies cannot be used to verify age independently.
Marketing Cookies
Marketing cookies are used to measure advertising effectiveness and, where applicable, to show content that may be more relevant to you. They can help limit repeated ads and may support attribution (understanding whether an advert led to a visit or sign-up).
Marketing cookies may be used to:
- identify that a browser or device previously visited our site;
- measure conversions and the effectiveness of marketing campaigns;
- support affiliate tracking where referrals are involved;
- help tailor promotions based on general interests inferred from browsing activity.
Marketing cookies may be set by third-party advertising networks or partners. If you block these cookies, you may still see advertising, but it may be less relevant or less effectively measured.
Responsible presentation of promotions
The Pokies Casino aims to present marketing in a way that is clear and not misleading. Cookies used for marketing do not change minimum deposit requirements (for example, $A20 where stated for certain payment methods) and do not affect the terms attached to bonuses or promotions. Always review the applicable offer terms shown at the time of the promotion.
Managing Cookies
You can manage cookies through your browser settings and, where available, on-site cookie preference controls. If you choose to disable cookies, some parts of The Pokies Casino may not function correctly, including sign-in flows, preference saving, and certain security checks.
Common controls include:
- deleting cookies already stored on your device;
- blocking all cookies or only third-party cookies;
- setting rules for specific websites;
- using private browsing modes (which generally limit persistence of some cookies).
Browser help pages are a practical starting point:
- Google Chrome: Clear, enable, and manage cookies
- Mozilla Firefox: Enhanced Tracking Protection
- Apple Safari: Manage cookies and website data
- Microsoft Edge: Delete and manage cookies
Device-level and advertising settings
Some devices provide additional privacy controls (for example, settings related to ad personalisation). These controls may limit certain marketing cookies or identifiers. If you use multiple browsers or devices, you will need to apply your preferences on each one.
Third-Party Cookies
Some cookies on The Pokies Casino may be placed by third parties that provide services we use. These third parties may include analytics providers, customer support tools, fraud prevention services, payment-related services, and marketing or affiliate partners.
Third-party cookies can change over time as services are updated, replaced, or configured differently. We aim to use reputable providers and configure services in a way that supports player privacy and site security.
Key points to understand about third-party cookies:
- Third parties may process cookie data under their own privacy policies and terms.
- Blocking third-party cookies may affect features such as embedded tools, measurements, or promotion attribution.
- Some third-party services operate across multiple websites, which can enable broader profiling depending on your settings and the service used.
Links to third-party policies
Where practical, The Pokies Casino may provide links to relevant third-party tools and settings, but we do not control third-party policy content. The most reliable approach is to review your browser’s cookie controls and any opt-out tools offered by those third parties.
Policy Updates
We may update this Cookies Policy to reflect changes in technology, website features, operational needs, or evolving privacy expectations. Updates will take effect once published on this page. If changes are significant, we may take additional steps to highlight them, such as providing an on-site notice.
If you have questions about how cookies are used at The Pokies Casino or how to manage your preferences, you can contact our support team at [email protected].
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